VIRUS REMOVAL TOOLS and INSTRUCTIONS
Protecting your computer - Beyond the Basics.
If your here, then you think or know you have a problem. The steps here are easy to follow and will remove almost all Viruses, Spyware, Keyloggers, Ad Ware, Malware and the like, the only thing you need is time and patience. Once your computer has been repaired be sure you get your Microsoft updates monthly and get a GOOD Anti Virus solution. If you are using Norton Anti Virus with Ghost please disable the Ghost program until you've completed the following steps below. Once you have completed these steps please read my Security page to help keep you safe in the future.
If your browser has been hijacked, taking you to erroneous websites copy and paste these links below for AVG Anti Virus and Spybot.
SpyBot: http://www.safer-networking.org/en/index.html
Before proceeding, if you have a screensaver active, deactivate it. Go to Start > Settings > Control Panel > Display > select Screen Saver tab and select none, Apply > Ok.
Ensure your Anti Virus is
current and updated. Have none? I endorse
click image to download or copy and paste link above for 30 day
FREE trial of Internet Security Suite 8.0.
Once your anti virus is updated or installed, download Spybot Search and Destroy here, install Spybot and get it's updates. Now were ready to proceed to give your computer a cleansing. Click here to print these instructions.
To Remove A Virus Properly:
1) Delete Temp Files and Cookies
(a) Go to control panel and click
internet and network connection's.
(b) Click internet options.
(c) Delete temp file's along with
offline content when prompted, delete cookies, and clear history.
(d) Click apply, click ok.
2) Turn off system restore.
(a) Right click My Computer.
(b) Click properties.
(c) Click system restore tab.
(d) Put a check mark in turn off system
restore.
(e) click apply, click ok.
***Disconnect any connection to the
internet***
3) Safeboot your computer.
Note:
You can press f8 repeatedly when booting up and choose safe mode. Or
(a) Click Start.
(b) Click Run.
(c) Type msconfig, Click ok.
(d) Click Boot Ini.
(e) Check SafeBoot.
(f) Click Apply, Click ok. Now reboot
4) Run your
removal tool
if there was one. If it asks to reboot, then reboot, but be sure to stay in
safeboot mode upon rebooting.
5) Run a full system scan with your
antivirus program, removing (delete or quarantine) any entries the virus has
created.
6) Run Spybot Search and Destroy
upon completion of Virus Scan
6) Reboot back into regular mode.
(a) Click Start.
(b) Click Run.
(c) Type msconfig Click Ok.
(d) On general tab tick normal start up.
(e) Click Apply, click ok.
Optional: Click startup tab and uncheck
safe mode if it is there. This may stop the message you receive when rebooting
back into normal mode.
Note: Or you can reboot back into normal
mode by rebooting and when it asks select normal mode.
7) In regular startup mode run your antivirus
again.
A) Remove the virus if one is still
detected.
Note: Virus's can create reg key's. You
will need to find your particular virus on the net and read what reg key's you
can safely delete. this is optional and last choice if virus isn't removed
entirely.
8) Turn system restore back on once you have
cleaned your system of the virus.
(a) Right click My Computer.
(b) Click properties.
(c) Click system restore tab.
(d) Uncheck disable system restore.
(e) Click apply, click ok.
***Reconnect any connection to the internet***Enable Norton Ghost
If you still have issues, download from AVG the Ewido install the program and do another scan, this time after you run Spybot run the Ewido program.
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